Ignite Student Association Cancellation Policy
Ignite Student Association understands that unforeseen circumstances can arise, leading to the need to cancel your registration for an event. While our registration fees are generally non-refundable, we have established a cancellation policy to offer some flexibility in specific situations. Please understand that due to our limited budget and pre-event commitments, refunds are not guaranteed.
Cancellation Request Process:
- Submit a cancellation request: Contact Ignite Student Association at ignitestudentassociation@gmail.com at least 2 days before the event date. Briefly explain the reason for your cancellation.
- Review and decision: The Ignite Student Association team will review your request and assess the situation. We prioritize unforeseen circumstances beyond your control.
- Outcome notification: You will receive an email response within 5 business days notifying you of the decision:
- Full refund: In rare cases, a full refund may be granted for justified reasons like documented medical emergencies or extenuating circumstances.
- Partial refund: A partial refund may be offered, considering the costs incurred by Ignite Student Association due to your cancellation.
- No refund: In cases where a refund is not feasible, we will explain the reasoning.
Additional Notes:
- This policy applies to all event registrations with Ignite Student Association.
- Event-specific cancellation deadlines or restrictions may be communicated during registration.
- Decisions are final and at the discretion of Ignite Student Association.
- We encourage responsible registration and understanding of this policy before committing to an event.
By registering for an Ignite Student Association event, you acknowledge and agree to the terms of this cancellation policy. We appreciate your understanding and cooperation.